OCQ(AHP) - CSO (Certification Support Officer)
The Certification Support Officer (CSO) course provides training for paraprofessionals who wish to work on behalf of the Government, under the direction of a Certifying Officer (CO), to collect the evidence required for the CO to complete Export Health Certificates for animal products (excluding germplasm/germinal products).
The minimum requirements for registration for the Certification Support Officer (CSO) course are:
- to be over 18 years of age
- to have the right to work in the UK
- to have at least three A levels, one of which must be in a science or a food technology subject. Equivalent qualifications are eligible, for example Scottish Highers or qualifications awarded outside the UK. All university degrees and a FDQ Level 4 Diploma for Proficiency in Meat Inspection are eligible. You may be eligible based on relevant experience if you cannot meet the above criteria. As a guide, at least three years’ experience of working in a regulatory, industrial food processing environment or working as a veterinary paraprofessional will be considered.
- Candidates in Great Britain should make an application for eligibility by downloading this form and emailing it to CSCOneHealthOVTeam@apha.gov.uk, stating relevant experience and other relevant information. The APHA will then consider the application and advise you, in writing, on your eligibility
- Candidates in Northern Ireland should apply to email@example.com. DAERA will then assess your eligibility (based on relevant experience) and send you a confirmation email if you are eligible
- to show the APHA/DAERA eligibility confirmation communication to your CO before your CO is able to confirm your eligibility details
- to have a ‘basic disclosure check’ with no unspent convictions relating to fraud, or animal and public health
- to be proficient in English, being able to communicate for the purposes of the role of an Animal Health Paraprofessional
- to have no known Conflict of Interest in the proposed work
Please see the Supervisor Requirements page for more details on eligibility checks.
It is important to note that to be authorised by APHA as a CSO you must make two declarations:
- That you have no unspent convictions relating to fraud, animal or public health.
- That you have no financial or family interest in any of the companies for which you will be undertaking work as a CSO. Please discuss this with your employer’s CO (OV or EHO – as defined below) before registering for the training.
The CSO course covers:
- Working on behalf of the Government
- The regulatory structure which sets the required standards for certification undertaken by COs with the assistance of the CSO
- The code of conduct for certification
- How to assess and monitor production processes
- How to collect the evidence required before a commodity can be certified for export
- The principles of certification and how these are applied to export certification
- How to complete supporting documents required for export certification in compliance with official requirements and utilising appropriate guidance
- The implications of incorrect certification
The qualification requires each candidate to complete the following phases:
- Study the online course
- Pass the end of course exam
- Receive authorisation from APHA/DAERA
CSOs with full authorisation will be required to:
- Work under the direction of a CO, who will be:
- GB: an Official Veterinarian (OV) holding the OCQ(V) - PX (Product Exports) qualification or an Environmental Health Officer (EHO) duly appointed by a food authority in the UK and with relevant Food Law Code of Practice competence
- NI: a DAERA-authorised Certifying Officer who is an OV in a private veterinary practice in Northern Ireland or an Environmental Health Officer who is a Food Competent Certifying Officer (FCCO) in a Local Authority in Northern Ireland
- Undergo revalidation of the OCQ(AHP) - CSO qualification every four years
To study the CSO course you must first register in the AHP database. When you register you will be asked to nominate your employer, or a representative of your employer, who will confirm your right to work and eligibility for the qualification (see the Supervisor Requirements page for more information). For the CSO qualification this confirmation must be provided by an Official Veterinarian (OV) or an Environmental Health Officer (EHO) duly appointed by a food authority in the UK and with relevant Food Law Code of Practice competence.
The person you nominate will receive an email asking them to confirm that the checks have been completed and that you fulfil the requirements. You will be notified by email when this confirmation has been made. You will then be able to log in and enrol on the CSO course.
- Registration for OCQ(AHP) courses £59 plus VAT
There is a one-off fee for registration. Registration must be done on an individual basis and must be accepted before you can enrol and access the OCQ(AHP) courses. See the Registration information section for more details.
- OCQ(AHP) - CSO online course £199 plus VAT
- OCQ(AHP) - CSO exam retake £49 plus VAT
Employers of 20 or more OVs and AHPs
Whilst it is required that each AHP registers individually, employers of 20 or more AHPs and OVs may apply, in advance, for group invoicing facilities. If your employer would like to apply for group invoicing facilities, please ask your accounts department to email Improve International. It takes up to two working days to set up this facility. If your employer already has a group invoicing facility they will provide you with an invoice code to use when you are asked for payment at registration and enrolment. Your employer will be invoiced by Improve International for each use of their invoice code.
How do I access the training?
The training is accessed via your own Personal Training Dashboard, once you are registered and enrolled on the course. The training can be done at a time to suit you, over more than one session, and is followed by an invigilated, online, multiple choice exam.
How long does the training take?
The length of time it takes to complete the online course depends on your pace of study, but will take in the region of six hours for the OCQ(AHP) - CSO course.
Authorisation by the APHA and DAERA
The APHA/DAERA will be notified automatically, through this website, that you have passed the exam and will process your authorisation for AHP status, a process which takes up to ten working days. You cannot start work while you are waiting for authorisation. Once your authorisation is granted, you will be notified by email and will be able to download your certificate of authorisation from your Personal Training Dashboard. The APHA/DAERA will send you a personal stamp to use on official export supporting documents. This will be sent to the address that you used for registration.
Once authorised as a CSO in GB, you will be required to work under the direction of a Certifying Officer, who will be an Official Veterinarian (OV) holding the OCQ(V) - PX (Product Exports) qualification or an Environmental Health Officer (EHO) duly appointed by a food authority in the UK and with relevant Food Law Code of Practice competence.
NI CSOs with full authorisation from DAERA will be required to work under the direction or supervision of a DAERA-authorised Certifying Officer who is an Official Veterinarian (OV) in a private veterinary practice in Northern Ireland or an Environmental Health Officer who is a Food Competent Certifying Officer (FCCO) in a Local Authority in Northern Ireland.
Animal Health Paraprofessional training
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